Keeping Your Information PrivateÂ
To read a longer version, go to: www.inside-impact.co.uk/croydon-mencap-privacyÂ
Who We Are
We are:
- Inside Impact: A company helping Croydon Mencap make their services better.
- Croydon Mencap: A charity supporting people with learning disabilities and carers in Croydon.
We work together to learn from you so we can improve what Croydon Mencap does.
Why We Are Collecting Your Information
We want to find out:
- What people with learning disabilities and carers need in Croydon.
- What Croydon Mencap is doing well and how they can do better.
- How to make new plans to help more people.
What Information We Collect
We may collect:
- Your name, age group, and where you live.
- Information about your health or disability (only if you agree).
- Your opinions and answers from surveys, interviews, or group discussions.
How We Collect Your Information
We will ask you questions using:
- Online forms or paper forms.
- Group chats or interviews (in person or online).
How We Use Your Information
We use your information to:
- Understand your needs and experiences.
- Find ways to make Croydon Mencap’s services better.
- Write reports for Croydon Mencap staff, funders, or the public.
Who Can See Your Information
- Inside Impact and Croydon Mencap will keep your information safe.
- Your name will only be shared if needed. Otherwise, we will keep your answers anonymous. Anonymous means no one can tell who you are.
- We will not share your information with anyone else unless the law says we have to.
How Long We Keep Your Information
- Inside Impact will keep your information for 1 year after the project ends.
- Croydon Mencap will keep your information for 10 years to help with long-term plans.
Your Rights
You have the right to:
- See your information.
- Ask us to fix mistakes.
- Ask us to delete your information.
- Say no to us using your information in some ways.
- Ask us to send your information to another organisation.
If You Change Your Mind
You can tell us to stop using your information at any time.
How to Contact Us
If you have questions, contact:
- Inside Impact: Alexa.sage@inside-impact.co.uk
- Croydon Mencap: Katherine@croydonmencap.org.uk
If You Are Not Happy
If you think we haven’t handled your information properly, you can complain to the UK Information Commissioner’s Office (ICO) at: www.ico.org.uk.
Thank You
Thank you for helping us make services better for people with learning disabilities and their carers!
